Products
When I think of a customer experience in a DATA-related product I see it as a journey in an upside down pyramid - you start from the superficial layer and you dig in, each step brings you closer to insights that offers business value for your next move
Municipalities Pandemic Dashboards
Product Manager
calculate, simulate and present pandemic measures, maps and grade (Ramzor) in 3 geographical levels: city, neighborhood and the individual patient – these products enable on line evaluation regarding the pandemic state in the municipality, benchmark to reference cities and decision support for city intervention. Product roadmap includes other public health domains beside covid19
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Self-service platform
Product Manager
organize the pandemic data in a matrix of business lines cross aggregated panels enable customers self-query in business terminology (not technical), improve quality of pandemic insights, reduce time to market and enable high scalability.
Statistic data layer
Product Manager
design and model statistic layer contain demographic measures and indictors for the entire population. Supports public health insights – by comparing health measures with the general population, mapping by geographic statistic areas, correlation between measures and demographic attributes, creating heat maps, etc.
Data platform for the ticketing system in Amdocs
Data Platform manager
data solution implemented in Azure, at the time was innovative solution with all the challenges that it involved.
Organize and model the data for self service, define measures, KPI, Target and threshold. Dashboards
Providing the customer on line picture about ticket backlog, battel necks, critical issues help to improve efficiency and to reduce penalties
